The California Public Utilities Commission (CPUC) is holding public forums regarding updates to "Carrier of Last Resort" rules, which require designated telecommunications providers to make basic telephone service available to all customers in their service areas.
Residents can participate in person or virtually, and can submit written comments via mail or through the CPUC's online portal at apps.cpuc.ca.gov/p/R2406012. For a copy of the letter that was sent to traditional landline customers and a list of in person and remote hearings, click here.
For questions or assistance, contact the CPUC Public Advisor's Office at 1-866-849-8390 or Public.Advisor@cpuc.ca.gov. Reference Rulemaking 24-06-12 in all communications.